Monthly Archives: April 2006

Is Dell becoming like the companies it put out of business?

There is nothing more frustrating from a customer prospective than a very poorly implemented product launch. When I ordered my new Dell D620 laptop a few weeks ago, I was given the option of adding a biometric fingerprint reader for … Continue reading

Posted in General | Tagged biometric, dell, wave | 4 Comments

Technology for Technology Sake

I have been a customer of Fidelity Investments for over 10 years. Since the internet began to take off, Fidelity has done a great job developing web based tools for making customer service more “self service”. It’s actually faster and … Continue reading

Posted in General | 1 Comment